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We integrate innovation to offer a broad product portfolio
Product Quality and Sustainability
We continuously work to expand our portfolio and provide consumers with a wide variety of beverages, incorporating more sugar-free or low-sugar options and reformulating products.
We have enhanced the development of low-calorie and low-sugar non-alcoholic beverages, reducing their consumption by 30% since 2016. Additionally, we have strengthened the stills category, which includes water, juices, energy drinks, and isotonic beverages, reaching 23% of total non-alcoholic beverage volume in 2023.
Moreover, 35% of the beverage volume produced by Coca-Cola Andina consists of low or reduced-sugar options (over the total non-alcoholic beverages).
FSSC 22000 Certification
In all four Coca-Cola Andina territories, we operate under the Food Safety System Certification (FSSC 22000) standard, which requires us to maintain a food safety management system, incorporate good distribution practices, comply with hazard analysis and critical control points (HACCP) principles, and adhere to the legal requirements of the food industry in each franchised territory.
Sensory Analysis Program
We periodically evaluate the organoleptic properties of our products through a panel of volunteer employees. This program aims to measure, analyze, and interpret food perception through the senses to determine consumer acceptance levels.
Our Commitments
- Reduce average sugar content by 33% compared to 2018.
- Increase the availability of low-sugar or sugar-free products in our portfolio.
Supply Chain Management
At Coca-Cola Andina, suppliers play a fundamental role in our value chain. We strive to maintain ongoing communication and collaboration with them.
Sustainable Procurement Plan
This initiative, reviewed and approved by senior management, is based on The Coca-Cola Company’s Supplier Guiding Principles and Coca-Cola Andina’s internal policies, such as the “Supplier and Third-Party Code of Ethics,” the “Corporate Procurement Policy,” and the “Coca-Cola Andina Corporate Human Rights Policy.”
Understanding the importance of sustainability alignment, the company has incorporated Environmental, Social, and Governance (ESG) criteria into its bidding processes. This, combined with spending analysis, criticality, and supply chain risk assessments, allows us to prioritize suppliers and allocate resources efficiently to advance sustainable procurement strategies.
To ensure monitoring and control, the company conducts training sessions and workshops with key suppliers to align knowledge, implement improvement plans, and provide technical support. We also conduct audits, both on-site and through accredited independent agents, and administer surveys to assess ESG adherence levels and identify specific risks in the products and services provided.
Audits of critical suppliers (Tier 1) follow the SMETA methodology developed by The Coca-Cola Company and aim to ensure compliance with Supplier Guiding Principles. Additionally, ingredient suppliers must adhere to the Sustainable Agriculture Guiding Principles.
In 2023, three cases of non-compliance with potential negative impacts were identified, and corrective action plans were implemented to address these issues. No indirect critical suppliers (Tier 2) were identified.
Supplier Management
Suppliers must align with the company’s minimum conduct principles and comply in good faith with all applicable legal, administrative, and regulatory standards in their operating regions.
The company strictly prohibits suppliers from engaging in money laundering, terrorism financing, or bribery involving public officials. Coca-Cola Andina provides various communication channels to encourage suppliers to report any conflicts of interest in negotiations.
Additionally, suppliers must pay special attention to ESG requirements, including reducing greenhouse gas emissions, promoting efficient water use, managing waste responsibly, using energy efficiently, incorporating renewable energy sources, and fostering environmental conservation, biodiversity, and sustainable agriculture.
Supply Risk Management
Risk monitoring allows the company to identify the most relevant or critical suppliers and evaluate them against ESG criteria. This approach helps mitigate risks associated with commodity suppliers, including supply chain structure, labor conditions, resource intensity, energy consumption, and emissions.
